Fixing the Nexus 5X and Nexus 6P Bootloop Issue The issue is not a minor one and has led the customers to doubt Google’s quality and customer support. The problem was also escalated to the Google Issue Tracker but has since been tagged as “Assigned” and hasn’t received the deserved attention till now. Unfortunately, others were left in despair and had no choice but to use their expensive piece of technology as a mere paperweight.